Heavy Industry & Manufacturing Content Products AI Chatbots – the Key to Successful Engagements Industry Adoption of Cognitive & Artificial Intelligence — By Utpal Chakraborty Chatbot Statistics The first approach involves estimating the market size by summation of companies revenue generated through the sale of solutions and services. Conversational AI is a form of technology […]
In fact, messaging apps have the highest customer satisfaction score of any support channel, with a CSAT of 98 percent. Customers want to interact with brands on the same digital channels they’re already using in their personal lives. Intercom is a unique messaging platform designed for companies in the healthcare, financial service, education, e-commerce industries. […]
It is capable of solving customer queries with its intelligent conversational features, and you can count on it for triage and routing and data-driven insights. But even though most chatbots can handle moderately sophisticated conversations, like welcome conversations and product discovery interactions, the if/then logic that powers their conversational capabilities can be limiting. This language […]
